Cancellation & Refund Policy

At Hoopmax, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you use our website and services.

By accessing our website, you consent to the terms of this Privacy Policy.

 

1. Information We Collect

We collect information to provide you with a seamless experience, including:

• Personal Information: Name, email address, phone number, shipping address, and payment details, provided during account creation, purchases, or inquiries.
• Non-Personal Information: Data such as browser type, IP address, device information, and browsing behavior for analytics purposes.
• Transaction Information: Details about purchases made on our website.

 

2. How We Use Your Information

We use the collected information to:

• Process and fulfill your orders, including digital and physical products.
• Communicate with you about your orders, updates, or promotional offers.
• Improve our website, products, and services through analytics and feedback.
• Comply with legal requirements.

 

3. How We Protect Your Information

We implement industry-standard security measures to safeguard your personal data against unauthorized access, alteration, disclosure, or destruction.

• Secure Socket Layer (SSL) technology protects data during transactions.
• Restricted access to personal information to authorized personnel only.

 

4. Sharing Your Information

We respect your privacy and will never sell your data. However, we may share information with:

• Service Providers: Third-party vendors that assist with payment processing, order fulfillment, and website analytics.
• Legal Obligations: Authorities if required by law or to protect our legal rights.

 

5. Cookies and Tracking Technologies

Our website uses cookies to enhance your browsing experience and gather information about site traffic and interaction.

• You can disable cookies through your browser settings, though this may affect certain site functionalities.

 

6. Your Rights

You have the right to:

• Access, update, or delete your personal information.
• Opt-out of marketing emails by clicking the "unsubscribe" link in our emails.
• Request details about how your data is being used.

To exercise these rights, please contact us at [Your Email Address].

 

7. Data Retention

We retain personal information only as long as necessary to fulfill the purposes outlined in this Privacy Policy, comply with legal obligations, or resolve disputes.

 

8. Third-Party Links

Our website may include links to third-party websites. We are not responsible for the privacy practices of these websites, so please review their policies before sharing your information.

 

9. Children's Privacy

Hoopmax does not knowingly collect or store personal information from children under the age of 13. If we learn that we have inadvertently collected such data, we will delete it promptly.

 

10. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. Updates will be posted on this page with the revision date.

 

11. Contact Us

If you have any questions or concerns about this Privacy Policy or how your data is handled, please contact us:
Email: hoopmaxdesigns@gmail.com
Phone: +917600111365